In October we sent out our annual survey to clients and staff for feedback on our performance and our services. From the responses collated, we have summarized what we have done well and where we need to improve. Thank you to everyone who took part in the survey, your feedback means a lot to us
Training Days! This week we hosted a full day in-house physical intervention training for our staff provided by an expert teacher in the field! Physical interventions refer to any method of responding to challenging behaviour that involves some degree of direct physical force to limit movement. The topic is extremely sensitive and creates many ethical and practical concerns. The course…